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Vacancy: Credit Control Assistant - Hemel Hempstead

Posted on 28/08/2019

About Optoma

Optoma Europe Ltd is a leading specialist provider of award-winning projection and digital display products for the business and consumer markets. Optoma was established in 1997 and currently employs around 160 employees across Europe, with the majority of these operating from our headquarters in Hemel Hempstead, UK.


Working for Optoma, you can expect a competitive salary with additional corporate benefits such as medical insurance, dental cover, pension and up to 27 days holiday per year - subject to service requirements.

Job Description

Optoma Europe Ltd, based in Hemel Hempstead is recruiting for a Accounts Receivable Assistant to provide support for the Credit Control Manager, They will be responsible for the following:

  • Reporting to the Credit Control Manager
  • To assist in the daily activities of the credit control function for EMEA for approximately 800 multi-currency accounts, including but not limited to, customer reconciliation, obtaining credit limits from credit insurers, chasing debt, clearing accounts, cash allocation and releasing orders.
  • Responsible for safeguarding the accounts receivable against unnecessary risk, strictly adhering to SOP
  • Review and release held orders
  • Provide related accounting, credit control and administrative support to the Credit Control Manager
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and correctly posted
  • Obtaining credit reports for new and current customers to assess financial worthiness for credit facilities.
  • Assist in managing discretionary credit limit expiry dates and advising Sales Managers accordingly.
  • Proactive notification to customers when invoices are due for payment, sending statement reminders and contacting customers
  • Deal with customer queries and work with sales admin to resolve issues. 
  • Maintain customer records
  • Credit note administration
  • Major accounts receivable management including allocation, communication with customer through portal, internal chasing of debit notes, matching, closing and allocation of credit notes.
  • Generate reports detailing accounts receivable status together with explanations for late payments
  • Other AD-HOC duties and projects as assigned
  • Assist Credit Control Manager and CFO as required

Candidate Specification

Qualifications / Experience

  • Good working knowledge of Excel
  • Commercially astute
  • Previous experience in a similar position
  • Experience in credit insurance 

Skills / The Right Candidate: -

  • High level of accuracy and attention to detail
  • Customer service orientation and negotiation skills
  • Clear communicator in both verbal and writing form
  • Uses initiative and has a proactive approach.
  • Strong problem solving and reconciliation experience
  • Willingness and confidence to challenge
  • Ability to work as part of a team and independently
  • Ability to follow SOP

How to apply

To apply for this vacancy please email your CV and a covering letter to [email protected]

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